Shipping policy
Processing time- Orders are processed within 3 business days of purchase. You will receive a shipping confirmation email with tracking information once your order has shipped. " Processing time may be longer during "holidays or high -demand periods
Shipping methods & carriers- Standard shipping-typically 5-7 business days (via USPS, UPS, or FedEx) Expedited shipping- typically 2-3 business days. Overnight/Express 1 business day. Free shipping for orders over $60.00. Shipping is U.S. only.
Estimated delivery times- Standard 5-7 business days, Expedited 2-3 business days. Delivery times may vary due to carrier delays, weather or peak seasons. We are not responsible for delays once the package is in carrier's hands.
Shipping costs- Standard shipping: $5.99 (5-7 business days) Expedited shipping: $12.99 (2-3 business days) Free standard shipping on all orders over $60. All rates apply to orders shipped within the United States,
International shipping- Only in the United States for now,
Lost or damaged packages- If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at support@pixelhaul.shop. Include your order number and photos of any damage, and we will work with you to resolve the issue with a replacement or refund.
Please note that once a package is marked as delivered by the carrier, we are not responsible for stolen packages. We recommend contacting your local carrier or filing a claim if this occurs.